Casinova Casino Cookie Policy

At Casinova Casino, we are committed to being transparent about how we use cookies and similar tracking technologies on our website. This Cookie Policy explains what cookies are, why we use them, and how you can manage your preferences. By continuing to browse casinova.com, you consent to our use of cookies as described in this document. We encourage you to read this policy carefully so you understand your rights and choices.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, tablet, or mobile phone — when you visit a website. Here at Casinova Casino, we use cookies to help our platform function correctly, remember your preferences, and improve the overall experience you have on our site. Cookies allow us to recognise your browser or device on subsequent visits and can store a variety of information about your session and activity.

Similar technologies, such as web beacons, pixels, and local storage objects, may also be used alongside cookies. Throughout this policy, when we refer to "cookies," we include these comparable technologies unless stated otherwise.

Types of Cookies We Use

At Casinova Casino, we deploy several categories of cookies across our platform. Each category serves a specific purpose, and we want to be fully transparent about what each one does:

Strictly Necessary Cookies

These cookies are essential for our website to operate. Without them, core services — such as logging into your account, accessing the cashier, or navigating between pages — would not function properly. Our Casinova platform relies on these cookies to maintain security, prevent fraud, and authenticate your session. You cannot opt out of strictly necessary cookies while using our services, as they are fundamental to site functionality.

Performance and Analytics Cookies

We use performance cookies to understand how visitors interact with our website. These cookies collect aggregated, anonymised data about which pages are visited most frequently, how long users stay on each section, and where errors may occur. At Casinova Casino, we use this information exclusively to improve the speed, structure, and reliability of our platform. Third-party analytics tools, such as Google Analytics, may be used for this purpose.

Functional Cookies

Functional cookies allow our Casinova Casino website to remember choices you make and provide enhanced, personalised features. For example, we may store your preferred language, currency, or region settings so that you do not need to re-enter them on every visit. These cookies do not track your browsing activity on other websites.

Targeting and Advertising Cookies

We may use targeting cookies to deliver content and promotions that are relevant to your interests — such as information about the Casinova casino bonus offers, reload promotions, or our Welcome Package worth up to €2,000 plus 350 Free Spins. Here at Casinova Casino, we and our trusted advertising partners may use these cookies to build a profile of your interests and display relevant advertisements both on our site and on third-party platforms. You may opt out of these cookies at any time through our cookie consent tool.

Session Cookies vs. Persistent Cookies

• Session cookies are temporary and are deleted automatically when you close your browser. We use these to maintain your current session on our platform.
• Persistent cookies remain on your device for a set period of time or until you manually delete them. Our Casinova Casino platform uses these to remember your login preferences and personalisation settings across visits.

Third-Party Cookies

In addition to our own cookies, we work with trusted third-party partners who may set cookies on your device when you visit our site. These partners include analytics providers, advertising networks, payment processors, and game software suppliers. Our Casinova Casino platform integrates content from more than 100 game providers — including Pragmatic Play, NetEnt, Play'n GO, Evolution Gaming, and others — and some of these providers may deploy their own cookies to ensure their content loads and functions correctly.

We do not control the cookies placed by third parties and recommend that you review the privacy and cookie policies of those providers directly. At Casinova Casino, we take care to partner only with reputable organisations that maintain appropriate data protection standards.

How We Use Cookie Data

The data we collect through cookies is used for the following purposes:

• To ensure our website and gaming platform operate correctly across all devices, including mobile (HTML5)
• To authenticate your identity when you complete the Casinova login process and access your account
• To remember your language and currency preferences from previous sessions
• To analyse site traffic, user journeys, and game performance data
• To personalise your experience with relevant bonus offers and promotions
• To prevent fraud, detect suspicious activity, and maintain platform security
• To measure the effectiveness of our marketing campaigns and promotional communications
• To support responsible gambling tools and session management features

Managing and Controlling Your Cookie Preferences

We respect your right to control how your data is used. At Casinova Casino, we provide a cookie consent banner when you first visit our site, allowing you to accept all cookies, reject non-essential cookies, or customise your preferences by category. You may update these preferences at any time by accessing the cookie settings tool available in the footer of our website.

Browser-Level Controls

Most web browsers allow you to manage cookies directly through their settings. You can instruct your browser to block cookies, delete existing cookies, or notify you before a cookie is set. Please note that disabling certain cookies — particularly strictly necessary ones — may affect the functionality of our Casinova Casino platform and prevent you from accessing key features such as your account, the cashier, or live support.

For guidance on managing cookies in your specific browser, please refer to the browser's official help documentation:

• Google Chrome: Settings → Privacy and Security → Cookies
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and Site Permissions

Opting Out of Analytics and Advertising

If you wish to opt out of Google Analytics tracking, you may install the Google Analytics Opt-out Browser Add-on available at tools.google.com/dlpage/gaoptout. For interest-based advertising, you may visit the Digital Advertising Alliance or the Network Advertising Initiative opt-out portals. Our Casinova Casino team is happy to assist if you need guidance — please contact us at [email protected].

Cookies and Your Account Security

Security is a top priority at Casinova Casino, and certain cookies are specifically designed to protect your account. We use authentication cookies to verify your identity during each session and to flag unusual login behaviour. These security cookies are strictly necessary and cannot be disabled. Our platform is licensed under the Gaming Board of Anjouan (Union of Comoros), licence No. ALSI-152406028-FI2, and we are required to maintain robust security practices in accordance with our regulatory obligations.

Children and Cookies

Our services are strictly intended for adults aged 18 years and over. We do not knowingly collect personal data — including data through cookies — from individuals under the legal gambling age. If you believe a minor has accessed our Casinova Casino platform, please contact us immediately so we can take appropriate action.

Updates to This Cookie Policy

We reserve the right to update this Cookie Policy at any time to reflect changes in technology, legislation, or our operational practices. When we make material changes, we will notify you via a prominent notice on our website or through your registered account. We encourage you to review this policy periodically. Continued use of our Casinova Casino platform following any updates constitutes your acceptance of the revised policy.

Contact Us

If you have any questions about how we use cookies or wish to exercise your data rights, please do not hesitate to get in touch with our team. At Casinova Casino, our customer support is available 24/7 via live chat and email. You can reach us directly at [email protected]. We are here to help and will respond to all enquiries as promptly as possible.

This Cookie Policy is issued by Casinova Casino, operated by Rabidi N.V. and managed under KNG Partners on behalf of Liernin Enterprises LTD.