Casinova Casino Terms and Conditions

Welcome to Casinova Casino. These Terms and Conditions govern your use of our website at https://casinova.com/ and all services we provide. By registering an account or using any part of our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before using our services. At Casinova, we are committed to operating a fair, transparent, and responsible gaming environment for all our players.

1. About Us

Casinova Casino is owned by Liernin Enterprises LTD and operated by Rabidi N.V., with the brand managed under KNG Partners. We hold a valid gaming licence issued by the Gaming Board of Anjouan (Union of Comoros), licence No. ALSI-152406028-FI2. Our platform has been available since 2024 and serves players across a wide range of global markets including Spain, Portugal, the United Kingdom, Italy, Australia, New Zealand, Finland, Norway, Poland, Brazil, Switzerland, Hungary, Canada, the Czech Republic, Peru, Chile, and Austria.

2. Eligibility and Account Registration

To use our services at Casinova Casino, you must meet the following eligibility requirements:

• You must be at least 18 years of age, or the legal gambling age in your jurisdiction, whichever is higher.
• You must be a resident of a jurisdiction where online gambling is legally permitted.
• You must not be a resident of any country we have explicitly excluded from our services.
• You may only hold one account with us at any time. Duplicate accounts will be closed and any associated balances may be forfeited.
• You must provide accurate, truthful, and up-to-date information during registration and at any point we request it.

At Casinova Casino, we reserve the right to verify your identity at any time. Failure to complete verification may result in suspension of your account or withholding of withdrawals until all required documentation is provided.

3. Account Security

You are solely responsible for maintaining the confidentiality of your Casinova login credentials. We strongly advise you to use a unique and secure password and to never share your account details with third parties. Our Casinova Casino platform cannot be held liable for any losses resulting from unauthorised access to your account where you have failed to take adequate security precautions.

If you suspect any unauthorised activity on your account, please contact our support team immediately at [email protected] or via our 24/7 live chat service.

4. Deposits and Payment Methods

We support a wide variety of deposit methods at Casinova Casino, with a minimum deposit amount of €10 for most payment options. The following methods are available:

• VISA / Mastercard: €10 – €2,000
• Revolut: €10 – €5,000
• Bank Transfer: €10 – €5,000
• Jeton: €10 – €5,000
• Mifinity: €10 – €2,500
• Bitcoin: €30 – €5,000
• Ethereum, Litecoin, USDT (multiple networks), USDC, DOGE, BNB, Solana, Cardano, TRX: €10 – €5,000

We accept a broad range of currencies including EUR, USD, AUD, BRL, CAD, CHF, CLP, CZK, HUF, NOK, NZD, PEN, PLN, as well as cryptocurrencies such as BTC, LTC, DOGE, USDT, USDC, and XRP. Please note that the availability of payment methods and applicable limits may vary depending on your location.

5. Withdrawals and Processing Times

At Casinova Casino, the minimum withdrawal amount is €10 for most methods. Withdrawal limits are linked to your VIP level as outlined in our loyalty programme. As a general reference, EUR withdrawal limits per day and per month by level are as follows:

• Level 1: €500 per day / €7,000 per month
• Level 2: €500 per day / €10,000 per month
• Level 3: €800 per day / €12,000 per month
• Level 4: €1,000 per day / €15,000 per month
• Level 5: €1,500 per day / €20,000 per month

Pending times are within 3 business days. E-wallets and crypto withdrawals may be processed instantly once approved, while bank transfers typically take 3–5 business days. KYC verification may take up to 10 business days. We reserve the right to delay withdrawals pending identity verification checks.

6. Bonuses and Promotions

6.1 Welcome Bonus

Our Casinova Casino bonus package offers new players a Welcome Package of up to €2,000 plus 350 Free Spins spread across your first four deposits. The minimum qualifying deposit is €20 (or equivalent in your local currency). The structure is as follows:

• 1st Deposit: 100% up to €500 + 200 Free Spins (delivered as 20 FS/day over 10 days)
• 2nd Deposit: 75% up to €500 (no free spins)
• 3rd Deposit: 50% up to €500 + 50 Free Spins (awarded instantly)
• 4th Deposit: 50% up to €500 + 100 Free Spins (awarded instantly)

Free spins are valid only on Cash of Gods by ELA and must be claimed within 24 hours of becoming available, or they will be voided. All welcome bonus funds and free spin winnings carry a 40x wagering requirement (deposit + bonus), which must be completed within 10 days of the first qualifying deposit.

6.2 Bonus Terms and Restrictions

At Casinova, we apply the following rules to all active bonuses:

• The maximum bet while a casino bonus is active is €5 (or currency equivalent).
• The maximum amount releasable from a bonus is 10x the initial bonus amount.
• Maximum releasable to your real balance depends on the number of free spins received and the relevant currency limits.
• Bonuses cannot be combined with other active promotions.
• Requesting a withdrawal before claiming or after activating a bonus may result in forfeiture of the bonus.
• You may cancel an active bonus at any time through your profile section or by contacting support; however, cancellation voids the entire bonus balance.
• We reserve the right to modify, suspend, or withdraw any promotion at our discretion.

6.3 Ongoing Promotions

Our Casinova Casino platform regularly features additional promotions, including a Daily Cashback of 15% up to €400, Live Cashback of 25% up to €200, a Weekend Reload Bonus of €700 plus 50 Free Spins, sports betting bonuses, and special tournament events with prize pools up to €6,000,000. Full terms for individual promotions are published on the relevant promotional pages.

7. VIP and Loyalty Programme

At Casinova Casino, we reward our most loyal players through a five-tier VIP programme. Benefits scale as follows:

• Level 1 & 2: Access to on-site promotions and 24/7 live chat support
• Level 3: Personalised offers, higher withdrawal limits, and cashback
• Level 4: All Level 3 benefits plus a dedicated Personal VIP Manager
• Level 5: Full benefit suite including personalised offers, maximum withdrawal limits, cashback, on-site promotions, and Personal VIP Manager

8. Responsible Gaming

We are fully committed to promoting responsible gambling across our Casinova Casino platform. We provide a range of tools to help you manage your gaming activity, including deposit limits, session limits, cooling-off periods, and self-exclusion options. If you believe you may be experiencing difficulties related to gambling, we urge you to contact our support team or seek assistance from recognised responsible gambling organisations in your jurisdiction.

9. Prohibited Activities

By using our services, you agree not to engage in the following activities:

• Fraudulent, collusive, or dishonest gameplay of any kind
• Using automated software, bots, or artificial intelligence to gain an unfair advantage
• Attempting to launder money or use our platform for any illegal financial activity
• Creating multiple accounts or sharing accounts with other individuals
• Exploiting technical errors, glitches, or bonus offers in bad faith

We reserve the right to suspend or permanently close any account found to be in violation of these rules, and to withhold any associated funds pending investigation.

10. Intellectual Property

All content on our Casinova Casino website, including logos, graphics, software, and text, is the intellectual property of Liernin Enterprises LTD or its licensors. You may not reproduce, distribute, or use any of our content without prior written consent. Our platform's design and functionality are protected under applicable intellectual property laws.

11. Limitation of Liability

To the maximum extent permitted by applicable law, we are not liable for any direct, indirect, incidental, or consequential losses arising from your use of our services, including but not limited to technical disruptions, game malfunctions, or third-party service failures. Our total liability to you in any circumstance shall not exceed the total amount deposited by you in the 30 days preceding the relevant event.

12. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the jurisdiction in which we are licensed. Any disputes arising from your use of the Casinova Casino platform shall be subject to the exclusive jurisdiction of the relevant competent courts, unless otherwise required by applicable consumer protection legislation in your country of residence.

13. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. Where changes are material, we will notify you via email or through a prominent notice on our website. Your continued use of our services following any such changes constitutes your acceptance of the revised terms. We recommend visiting this page periodically to stay informed of any updates.

14. Contact Us

If you have any questions about these Terms and Conditions or any aspect of our Casinova online casino services, please do not hesitate to contact us. Our support team is available 24/7 via live chat on our website or by email at [email protected]. We are here to assist you and ensure your experience on our platform is safe, fair, and enjoyable.